Titre :	Encouraging the heart : a leader's guide to rewarding and recognizing others
Type de document :	texte imprimé
Auteurs :	Kouzes, James M., Auteur ; Posner, Barry Z., Auteur
Editeur :	San Francisco : Jossey-Bass Inc., Publishers
Année de publication :	©2003
Importance :	xx, 203 p.
Présentation :	illustrations
Format :	21 cm
ISBN/ISSN/EAN :	978-0-7879-6463-4
Note générale :	Includes bibliographical references and index
Langues :	Anglais (eng)
Catégories :	Executive ability Interpersonal relations Leadership
Mots-clés :	Leadership
Résumé :	The number one motivating factor in worker performance is not monetary compensation but respect and recognition of personal effort. This work shows how to pin down the key to unlocking the high achiever.
Note de contenu :	The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential: Set clear standards -- The second essential: Expect the best -- The third essential: Pay attention -- The fourth essential: Personalize recognition -- The fifth essential: Tell the story -- The sixth essential: Celebrate together -- The seventh essential: Set the example -- Finding your voice -- 150 ways to encourage the heart.

Encouraging the heart : a leader's guide to rewarding and recognizing others [texte imprimé] / Kouzes, James M., Auteur ; Posner, Barry Z., Auteur . - San Francisco : Jossey-Bass Inc., Publishers, ©2003 . - xx, 203 p. : illustrations ; 21 cm.
ISBN : 978-0-7879-6463-4
Includes bibliographical references and index
Langues : Anglais (eng)

Catégories :	Executive ability Interpersonal relations Leadership
Mots-clés :	Leadership
Résumé :	The number one motivating factor in worker performance is not monetary compensation but respect and recognition of personal effort. This work shows how to pin down the key to unlocking the high achiever.
Note de contenu :	The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential: Set clear standards -- The second essential: Expect the best -- The third essential: Pay attention -- The fourth essential: Personalize recognition -- The fifth essential: Tell the story -- The sixth essential: Celebrate together -- The seventh essential: Set the example -- Finding your voice -- 150 ways to encourage the heart.